1. Information We Collect: We collect the following information from our users and customers:

Name, Email address, Phone number, Business name, Information voluntarily provided during communications or interactions with our AI Agents or customer support (Optional) Call recordings, which may be recorded for quality and training purposes

2. How We Use Your Information: We use your information for the following purposes:

To provide and improve our AI Agent servicesTo communicate with you regarding our services, support, and updatesFor marketing purposes related to our servicesTo enhance the customer experience

3. Data Sharing & Disclosure: We do not sell, rent, or trade your personal information. Your data may be shared only as necessary with our service providers (such as CRM, communication platforms, or integration partners) strictly to provide our services.

We do not share your data with unrelated third parties.

4. Data Security: We take data security seriously. All personal information is stored in secure CRM systems with industry-standard protections in place to prevent unauthorized access or disclosure.

5. Data Access & Deletion: At this time, users do not have direct access to, or the ability to request deletion of, personal data collected by Ivion Labs. If you have questions about your data, please contact us at [email protected]

6. Cookies & Tracking: We do not use cookies, pixels, or any tracking technologies on our website.

7. Children’s Privacy: Our services are intended for users aged 18 and older. We do not knowingly collect or solicit personal information from anyone under the age of 18.

8. Changes to This Policy: We may update this Privacy Policy from time to time. If changes are made, we will post the updated policy on our website with the new effective date.

9. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Ivion Labs 2807 Allen St #2306

Dallas, TX 75204

United States

[email protected]